Customer Care

Welcome to Valet Waste Customer Care

As the nation's leading provider of doorstep trash and recycling collection services, exceptional customer service is at the heart of everything we do at every door, every night. We are committed to providing you with an exceptional living experience by offering you services that are convenient and make your community a place you are proud to call home.

Contact Us

Customer Care Representative Hours:

Mon-Thurs: 8:30 AM – 10:30 PM (EST)
Friday: 8:30 AM – 5:00 PM (EST)
Sunday: 7:00 PM – 11:30 PM (EST)

24-Hour Toll Free Voice Mail Service: 877-5-PICK-UP or 877-574-2587


LiveChatLogo.jpgTo Live Chat with a Valet Waste Customer Care Representative now, simply click on the window located in the bottom right corner of the screen. If a live representative is not available, please leave us a message or fill out the Customer Care form below and we will contact you during regular business hours.

Customer Care Form

You may also contact Valet Waste Customer Care by filling out the form below. 

 Trash Not Collected (Some or All)
 Door Tagged
 Other Reason
 Company Representative
 Property Manager
 Maintenance Team Member

Captcha Code

Click the image to see another captcha.

100 South Ashley Drive, Suite 700, Tampa, Florida 33602          Address_Logo_Diamond.png          Telephone: 813-248-1327  |  Toll Free 1-877-5-PICKUP